MaNaDr Terms and Conditions

13 Sept 2017

Thank you for using MaNaDr. We aim to provide you with a seamless and effective healthcare experience which we hope will set you on a path to better health. These terms and conditions explain your rights and responsibilities in using MaNaDr.

MaNaDr is an internet Platform (website and mobile applications) owned by Mobile Health Pte Ltd. These terms and conditions, together with the Privacy Policy, constitute an agreement between you and Mobile Health Pte Ltd as a registered and non-registered user.

PLEASE READ THESE TERMS CAREFULLY. BY USING THESE SERVICES AND/OR REGISTERING WITH US, YOU AGREE TO THE TERMS OF THIS AGREEMENT, INCLUDING THE INFORMATION PRACTICES DISCLOSED IN OUR PRIVACY POLICY. IF YOU DISAGREE WITH ANY OF THESE TERMS, PLEASE DO NOT USE THIS PLATFORM OR ITS SERVICES. IF YOU ORIGINALLY AGREE TO THESE TERMS BUT SUBSEQUENTLY DECIDE TO WITHDRAW YOUR AGREEMENT, YOU MUST NOTIFY US IMMEDIATELY.

We reserve the right to amend any of these terms and conditions at any time at our discretion. We will inform you of any revisions by a notice posted on this website with the effective date. Your continued use of our platform and services constitutes your acceptance of the revised terms and conditions.

USE OF THE MOBILE PLATFORM

Permitted Use Policy

The Platform provides an online appointment booking, telemedicine and home care appointment booking service operated by Mobile Health Pte Ltd which includes an e-commerce transaction, an appointment booking service and promotion and marketing services for Merchants. As a condition of your use of the Platform, you agree that:

 

1. you are an individual and are at least 18 years of age;

 

2. you have the authority and capacity to enter into a binding legal obligation;

 

3. your use of the Platform will at all times comply with these Terms of Use;

 

4. if you elect to create an account on the Platform:

 

  a. you may create only one account for your personal use;

 

  b. you may only make legitimate purchases for Services that comply with the letter and spirit of the terms of the respective offers by Merchants; and

 

  c. you must safeguard your password and supervise the use of your account, and understand and agree that you are responsible for your own use and the use of your account by anyone you allow to access it;

 

5. you represent that you are the authorised owner and signatory of any PayPal and/or other payment facilitation service and/or credit or charge card provided to us to pay the Agreed Price;

 

6. you represent that you have the right to provide any and all information you submit to the Platform, that the information is only about yourself, and that all such information is accurate, true, current and complete;

 

7. if you are accessing the Platform in Singapore and/or are subject to the provisions of the Personal Data Protection Act 2012 (Act 26 of 2012) of Singapore (the "PDPA"), you agree that Mobile Health Pte Ltd is authorised to collect, use and/or disclose any personal data (as defined in the PDPA) concerning you which may be provided by you in accordance with the purposes set out in these Terms of Use and in our Privacy Policy (as may be updated and posted on the Platform from time to time), and consent to such collection, use and/or disclosure;

Traffic Data

Our Platform may carry advertisements (“Advertisements”) of doctors, healthcare practitioners and other medical service providers (“Advertisers”). All information associated with an Advertisement is provided by the Advertiser. We do not in any way endorse any Advertisement. You are solely responsible for accessing Advertisements and any reliance you may place on such Advertisements is done solely at your own risk. We take no responsibility and assume no liability for any Advertisement on nor for the accuracy of any information contained therein or associated therewith. Your dealings or communications with, Advertisers, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such Advertiser. We are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of Advertisements appearing on this Web Site.

Healthcare Provider Appointments

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

Cookies

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

Telemedicine is not a substitute for in-person medical consultations. Please visit your doctor’s clinic where possible instead of using Telemedicine.

Every attempt will be made to provide responses to your questions within the stipulated response time. However, do not delay seeking medical attention from your doctor or hospital, under any circumstances.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

Healthcare professionals on MaNaDr are not employees of Mobile Health. Any opinions, advice or information expressed by such individuals are those of the individual and the individual alone and they do not reflect the opinions of Mobile Health. Mobile Health does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on MaNaDr. The inclusion of healthcare professionals on MaNaDr or in any professional directory on MaNaDr does not imply recommendation or endorsement of such professional nor is such information intended as a tool for verifying the credentials, qualifications, or abilities of any professional contained therein.

Charging Policy

This Privacy Policy may be updated from time to time. We will notify you of any changes by posting notice on this page. Your continued use of our platform constitutes your acceptance of these changes.

Cancellation and Refund Policy

If you wish to cancel a confirmed appointment, you must do so using the appointment cancellation feature on the Platform by not later than the Cancellation Cut-Off Time. You understand and agree that should you cancel a Confirmed Appointment after the Cancellation Cut-Off Time, your credit card, PayPal or other payment provider account will already have been charged for the full Agreed Price.

Our platform and services are not intended for use by children (any person under the age of 18) and children are prohibited from using our services. We do not knowingly collect information on children. If any parent or guardian is aware that his/her child has used our services, he or she should contact us at admin@manadr.com and we will delete such information unless consent from the parent or guardian is given.

Third Parties

Our Platform may contain links to third-party Web sites ("Third-Party Sites") and third-party content ("Third-Party Content") as a service to those interested in this information. You use links to Third-Party Sites, and any Third-Party Content therein, at your own risk. We do not monitor or have any control over, and make no claim or representation regarding, Third-Party Content or Third-Party Sites. We provide these links only as a convenience, and a link to a Third-Party Site or Third-Party Content does not imply our endorsement, adoption or sponsorship of, or affiliation with, such Third-Party Site or Third-Party Content.

Disclaimer

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Our Platform and all associated services and content are provided on an "as is" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose or non-infringement.

Limitation of Liability

You waive and agree not to assert any claims or allegations of any nature whatsoever against us arising out of or in any way relating to your use of our platform and all associated services, the content or the materials contained in or accessible through our platform, including, without limitation, any claims or allegations relating to the alleged infringement of proprietary rights, alleged inaccuracy of content, or allegations that we have or should indemnify, defend or hold you harmless from any claim or allegation arising from your use or other exploitation of our platform. You use our platform at your own risk.

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Notifications

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Indemnity

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Storing credit card information

Your credit card information and other financial data needed to process your payment are collected, encrypted and stored by our third party payment processor, Stripe. Stripe is an online payment service provider which is certified to be a PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. Please visit https://stripe.com/docs/security/stripe if you want to understand the security measures Stripe employs.  Apps that work with Stripe includes industry leaders like Adidas, Grab, Shopify, The Guardian and Unicef.

Storing of personal information

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Miscellaneous

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

You are responsible for your account. Accurate and complete registration information is required to use MaNaDr. You are responsible for the security of your passwords and for any use of your account. Please immediately notify us of any unauthorised use of your password or account. Allowing any other person or entity to use your identity for posting on or using MaNaDr is not permitted.

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

MaNaDr has no editorial control over or responsibility for Content provided by third parties and any opinions, statements, products, services or other information expressed or made available by third parties (including healthcare professionals) or users on MaNaDr are those of such third parties or users. We make no representations about the accuracy or reliability of any opinion, statement or other information provided by any third party, and do not represent or warrant that your use of the Content displayed or referenced on MaNaDr will not infringe rights of third parties not owned by or affiliated with MaNaDr.

You agree that Mobile Health may send you automatically via e-mail, mobile telephone or other contact information provided by you in your account settings, content including but not limited to, reminders relating to health or doctor recommended actions for you.

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Privacy Statement

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

Our contact

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com

If you have any questions regarding this Privacy Policy, please contact us via email at admin@manadr.com