Supervised Tele-ART Test Pricing
Cost of Supervised ART (Tele-ART) Service: S$11 nett, inclusive of GST. Price does not include medication fees (if required) & you will need to provide your own HSA Approved ART kits.
How to Schedule an Appointment for Supervised Tele-ART Test?
To schedule an appointment for the Supervised Tele-ART Test, contact our customer support team to speak to a customer support officer.
What Can Our Supervised Tele-ART be Used For?
Pre-departure Tests for travelers travelling out of Singapore (Do ensure that your destination country accepts virtually supervised ART results).
Pre-Event Tests (concerts, conferences, going to a club etc...).
Individual with COVID-19 symptoms (additional doctor consultation fee applied).
Things to Prepare Before the Supervised Tele-ART
Ensure that your ART kit is Singapore HSA Approved. Click here to view the list.
Prepare 2 unopened ART kits (extra 1 for backup in case of invalid result).
Prepare both your IC & Passport for verification.
Ensure that you have a stable network connection.
How to Request Supervised Tele-ART Test
- 1
Connect to Our App
Download the “MaNaDr for Patient” app. Create a new account or login to your account.
- 2
Consult a Swab Supervisor for Supervised Tele-ART Test
Provide your personal particulars, Covid-19 ART kit brand and ART kit batch/lot number.
- 3
Provide Required Information
Select your COVID-19 ART kit’s brand and key in the ART kit batch/lot number. Ensure that you have the necessary items prepared before proceeding.
- 4
Payment Confirmation
Choose a payment method and proceed to connect with a certified swab supervisor for your Supervised Tele-ART Test. Ensure that you have all the necessary items ready before proceeding.
- 5
During the Supervised Tele-ART
Follow the supervisor's instructions throughout the video call.
If you are showing symptoms of COVID-19 or request to ingest your Covid-19 +ve results (unsure what this last part of the sentence is trying to state). A doctor will be brought in to assess your condition. An additional consultation fee of S$12 nett. nett will be chargeable.
- 6
After the Supervised Tele-ART
Receive your notarized certificate via SMS/Email within 1 hour.. Your results will also be updated in HealthHub & TraceTogether.
Instead of queuing and waiting to take the ART test at a Quick Test Center or in a Clinic, you can do it at your comfort of home to save time and travel cost.
Pre-departure Tests for travelers travelling out of Singapore
Pre-Event Tests
Individual with COVID-19 symptoms
Pre-Event Tests (Cruise)
Frequently Asked Questions about the Supervised Tele-ART Test
- 01
What is the Supervised Tele-ART service?
Supervised Tele-ART is a service allowing you to do a self-swab ART test at home under healthcare professional instructions, rather than physically going to a clinic or a Quick Test Center. - 02
Who can use the Supervised Tele-ART service?
Individuals who require ART test results for pre-event or pre-departure can use the Supervised Tele-ART services.
Individuals who are down with a cough, cold or runny nose (Acute respiratory symptoms) and worried about a COVID- 19 infection.
Individuals who are ART positive and require their results to be officially submitted to Ministry of Health (MOH) and have the result reflected in the TraceTogether / HealthHub application.
- 03
Why do I need a Virtual Supervised Tele-ART Test and what can I expect?
If you are having a cough, cold or runny nose(Acute respiratory symptoms) you would properly require to check if you are infected with COVID-19.
According to the latest guidelines from Ministry of health. It is now allowed to have ART done virtually under a medical practitioner’s supervision without the need to do testing at the clinic.
Therefore, our doctors would provide consultation and real-time remote supervision to confirm COVID-19 status. We will submit the results so that your status would be documented officially. Medical certificates & medications will also be available upon request.
- 04
Can I use Supervised Tele-ART overseas?
The Supervised Tele-ART service is currently valid only for tests done in Singapore. Certification will not be able to be used overseas unless pre – departure test requirement. - 05
How long does a Supervised Tele-ART consultation take?
According to our data from past ART Supervision consultation. The consultation could take up to 30 minutes which include testing and consultation.
- 06
Can I use my account to book a Supervised Tele-ART for family members?
Yes. You will need to add your family members under “Family & Friends” and select their profile when you consult a doctor for the Supervised Tele-ART Test. - 07
How will I receive my medical certificate?
Yes. You can request your doctor for a certified medical certificate. The Medical certificate will be retrievable in the MaNaDr app. - 08
If my ART result is positive, what should I do?
First, you should self-isolate for at least 72 hours and keep track of your own health. Do consult a doctor if you are not feeling well at any point of time.
You can self-administer the ART test after 72 hours.
Result Negative:
You will be able to proceed with normal activities.
Result Positive after 72 hours:
Do rest for another day and test again till your result is negative or you will be able to exit isolation on Day 7 (1200hrs) for vaccinated personnel or Day 14 for unvaccinated personnel.
- 09
If my ART result is invalid, what should I do?
Follow your doctor's instructions to have the ART supervision test done again when you get an invalid result.