Getting prescription medication used to mean a clinic visit, a wait, and a trip to the pharmacy. Today, an online prescription lets you consult a licensed doctor remotely, get assessed, and, if appropriate, have your medication delivered to your door. Here’s how the process actually works in Singapore, what can and can’t be prescribed this way, and what it costs.
Using MaNaDr, getting an online prescription doesn’t sound like a challenge. We provide online prescriptions released by qualified doctors and deliver the medication directly to your home or office in a short time.
Online prescriptions (sometimes called an e-prescription or digital prescription) are electronic prescriptions ordered online and sent directly to your phone and the pharmacy. You only need to sit in the comfort of your own home to receive your medications. It contains the same information as a traditional prescription, including the medication name, dosage, frequency, and the doctor’s authorisation, and is sent directly to you and, where applicable, to a partnering pharmacy for fulfilment.
Importantly, an online prescription isn’t issued automatically just because you’ve opened an app. A licensed doctor still needs to properly assess your symptoms and medical history first, the same as they would in person, before deciding whether medication is appropriate.
Prescription drugs can be ordered quickly and easily through MaNaDr. Especially for those who live far from a traditional pharmacy, the elderly, the disabled, and those who work very hard, MaNaDr is both a very easy and a fast method of obtaining medicine.
You can order your prescription medications in minutes and receive them quickly. All you have to do is wait for the doctor to send you the prescription and then review it before agreeing to order the medication listed.
We will deliver medicine right to your doorsteps. You do not have to go to the pharmacy and will not be faced with waiting in line at the pharmacy.
All MaNaDr doctors have licenses. For Singaporean doctors, you can verify the status of their license and view their credentials on the Ministry of Health Singapore website at: https://www.moh.gov.sg/hpp/all-healthcare-professionals/healthcare-professionals-search
Besides that, all pharmacies, which are partners of Manadrs, are licensed retail pharmacies and ensure that all products are from a reliable source.
Book a teleconsult with a doctor. You can choose which doctor you want to consult and whether you prefer a phone or video call. We have a variety of male and female doctors who can assist you in a variety of languages.
Attend your teleconsultation from the comfort of your home and request the doctor for an online prescription after that.
The doctor will provide you with an electronic prescription. You’ll see the details of the prescription including the drug name, dosage, frequency, price, and the doctor’s signature.
If some drugs prescribed to you are still in your home cabinet, you can choose not to purchase them.
Fill in your home address, proceed to the next payment steps, and wait for the medicine delivery.
That’s it!
Ordering medication online is only as safe as the process behind it. A few checks help make sure what you’re doing is both legal and safe:
A question that comes up often: if you got an online prescription through a teleconsultation, will a doctor be able to see it if you go in for an in-person visit later?
Yes, provided the same clinic runs both its online and in-person care on one clinic management system. That single system ties a patient’s bookings, consultation notes, e-prescriptions and dispensing records into one connected file, so whatever happens at one visit stays accessible at the next. (Records don’t automatically follow you to an unrelated clinic on a different system).
The takeaway for patients: your prescriptions live as digital records, not paper, so a doctor at that clinic can pull them up weeks later without you needing to remember or bring anything.
This is worth understanding clearly, since it isn’t unlimited. MOH-registered doctors can prescribe medication through a teleconsultation for conditions they’re able to properly assess remotely, with common examples including colds and flu, skin rashes, allergies, mild gastrointestinal symptoms, and refills for stable chronic conditions.
However, certain controlled medications, and treatments that require a physical examination or test results (such as blood tests, blood pressure readings in person, wound assessment, or specialist evaluation) generally can’t be prescribed through a remote consultation. If your doctor determines your condition needs in-person assessment, they’ll advise you to visit a clinic rather than issue a prescription that wouldn’t be clinically appropriate. This isn’t a limitation specific to any one platform. It applies to legitimate telemedicine providers across Singapore, and it exists to keep prescribing safe.
Costs are generally made up of a few separate components, rather than one flat “prescription fee”:
A reputable provider should show you these costs, including the price of the specific medication prescribed, before you confirm payment, so there are no surprises. If you already have some of the prescribed medication at home, you can typically opt not to reorder it and pay only for what you need.
Teleconsultation is well suited to non-emergency conditions, but some situations call for a physical examination or urgent care rather than an online prescription. Consider seeing a doctor in person, or seeking emergency care, if you experience:
Yes. Booking a teleconsultation with a licensed MaNaDr doctor is enough to be assessed for a prescription – you don’t need to visit a clinic in person first.
No. Under Singapore law, you must be assessed by a doctor – in person or via teleconsultation – before receiving prescription medication. MaNaDr lets you complete that assessment online instead of at a physical clinic.
Not necessarily. The doctor prescribes medication only when it’s clinically appropriate for your symptoms. Some consultations end with advice, a follow-up plan, or a recommendation to see a doctor in person instead.
You’re charged for the doctor’s teleconsultation, plus the cost of any medication prescribed and delivery, if applicable. There’s no separate fee just for the prescription itself.
Doctors on MaNaDr can assess and, where appropriate, prescribe for a range of common conditions, including flu-like symptoms, skin issues, allergies, and other non-emergency concerns. Conditions that need a physical exam or urgent care are better suited to an in-person visit.
An online prescription is valid at any licensed pharmacy authorised to dispense the medication prescribed, though delivery and fulfilment may be arranged directly through MaNaDr’s pharmacy partners for convenience.
Getting a prescription online in Singapore is a legitimate, regulated process, not a shortcut around seeing a doctor, but a different way of having that same clinical assessment happen. It works well for many common, non-urgent conditions and ongoing medication refills, while conditions needing a physical exam or certain controlled medications still require an in-person visit. Checking that your provider is HCSA-licensed and your doctor is SMC-registered is a sensible first step before your first online prescription.
Need a prescription for a common condition, or a refill on your regular medication? Book a teleconsultation through the MaNaDr app to get assessed by a licensed doctor, with medication delivery available if prescribed.
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